Legal
Terms of Service.
Effective 1 May 2026 · Last updated 1 May 2026 · Operated by 2NINE Academy, based in Australia.
01
Agreement to terms
These Terms of Service ("Terms") form a binding legal agreement between you and 2NINE Academy ("2NINE", "we", "us", "our"), an Australian business founded by John Haggerty. By accessing 2nineacademy.com, creating an account, or purchasing any 2NINE program, membership, coaching session, or digital product, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, do not use the site or services.
02
Eligibility
You must be at least 18 years old to purchase services in your own name. Athletes under 18 may participate only with the written consent of a parent or legal guardian, who will be the contracting party. By accepting these Terms on behalf of a minor you confirm you have the legal authority to do so.
03
The services
2NINE provides: 1-on-1 specialist coaching, group programs, school partnership programs, digital products (ebooks, video courses, guides), an online membership with training content and community access, and film review. Specific deliverables, pricing, duration, and inclusions are described on the relevant program or product page at the time of purchase. We reserve the right to modify, suspend, or discontinue any service for reasonable business reasons; you will receive a pro-rata refund for any pre-paid services we discontinue.
04
Accounts and security
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at2nineacademy@gmail.com of any unauthorised access. We may suspend or terminate accounts that engage in credential sharing, attempt to bypass security, or breach these Terms.
05
Bookings, pricing and payments
All prices are displayed in AUD or USD as indicated and are inclusive of GST where applicable. Payments are processed by PCI-DSS compliant third-party providers (Stripe, Paddle, or PayPal). Bookings are confirmed only once payment has cleared. Subscriptions and memberships renew automatically at the displayed price until cancelled by you in your account or by emailing us. We will give at least 14 days' notice before any price change to existing subscribers.
06
Refunds, cancellations and Australian Consumer Law
- Digital products: non-refundable once accessed or downloaded, except where required by law.
- 1-on-1 coaching: sessions cancelled with 48+ hours notice are rescheduled or fully refunded; less than 48 hours notice forfeits the session.
- Memberships: cancel any time from your account; access continues until the end of the paid period; no pro-rata refund within a billing period unless required by law.
- School programs: refund terms are set out in the specific school program agreement.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010) or equivalent legislation that cannot be lawfully excluded. Where a service fails to meet a consumer guarantee, you are entitled to the remedies provided by that law.
07
Acceptable use
You agree not to: (a) use the services for unlawful or harmful purposes; (b) harass, abuse, or discriminate against coaches, staff, or fellow athletes; (c) attempt to gain unauthorised access to the site, accounts, or backend systems; (d) reverse engineer, scrape, or copy our content beyond personal use; (e) upload viruses or malicious code; (f) impersonate any person; (g) interfere with the proper functioning of the platform. Serious breaches may result in immediate termination without refund and referral to law enforcement.
08
Athlete conduct standard
2NINE athletes are expected to engage with professionalism: complete agreed work, arrive prepared, communicate respectfully, and represent the academy with integrity on and off the field. Public conduct that materially damages the academy's reputation may be grounds for termination of services without refund.
09
Intellectual property
All content on this site and in our programs · including drills, frameworks, curricula, videos, ebooks, written material, branding, logos, and the 2NINE name · is owned by or licensed to 2NINE Academy and protected by Australian and international copyright and trademark law. We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the content for your own training and development. You may not resell, redistribute, sublicence, publicly display, or create derivative works without our prior written consent.
10
Film, likeness and consent
Film footage you submit for review remains your property. By submitting it you grant 2NINE a limited, royalty-free licence to store, review, annotate, and use it internally to deliver feedback. We will not use your footage publicly (social media, marketing, case studies) without separate, written, opt-in consent. You may revoke that consent at any time on a forward-looking basis.
11
Third-party services
Our platform integrates with third-party services (Google sign-in, video providers, payment processors, email delivery). Your use of those services is subject to their terms and privacy policies. We are not responsible for third-party service availability, content, or practices.
12
Health, fitness and assumption of risk
Athletic training and specialist football activities carry inherent physical risks including but not limited to muscle strain, joint injury, impact injury, and chronic overuse injury. By participating in any 2NINE program you confirm: (a) you are physically fit and medically cleared to participate; (b) you have disclosed any pre-existing condition that may be exacerbated by training; (c) you have consulted your physician where appropriate; (d) you voluntarily assume all risks of injury arising from participation. You agree to follow all coaching instructions and immediately stop and seek medical attention if you experience pain, dizziness, or other concerning symptoms.
13
No guarantees of outcome
We provide elite coaching and a proven development framework, but we do not guarantee any specific athletic outcome, scholarship offer, draft selection, contract, statistical performance, or financial return. Such outcomes depend on many factors outside our control including your effort, genetics, injury luck, and decisions of third parties (coaches, scouts, schools, franchises).
14
Indemnity
To the maximum extent permitted by law, you agree to indemnify and hold harmless 2NINE Academy, its founder, employees, contractors, and agents from any claim, loss, damage, or expense (including reasonable legal fees) arising from (a) your breach of these Terms, (b) your misuse of the services, or (c) your violation of any law or third-party right.
15
Limitation of liability
To the maximum extent permitted by Australian law (and without limiting any non-excludable consumer guarantee): we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, opportunity, data, or goodwill. Our total aggregate liability for any claim arising from or related to the services is limited to the amount you paid us for the relevant service in the 12 months preceding the event giving rise to the claim. Nothing in this section limits liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.
16
Termination
You may terminate your account at any time by emailing us. We may suspend or terminate your access immediately for material breach of these Terms, non-payment, fraud, or as required by law. On termination, licences granted to you cease; provisions that by their nature should survive (IP, indemnity, liability, governing law) will survive.
17
Force majeure
We are not liable for delays or failures to perform caused by events beyond our reasonable control including natural disaster, pandemic, war, civil unrest, government action, internet/infrastructure outages, or labour disputes.
18
Changes to these terms
We may update these Terms from time to time. Material changes will be notified via the site or email at least 14 days before they take effect. Continued use of the services after the effective date constitutes acceptance.
19
Governing law and jurisdiction
These Terms are governed by the laws of New South Wales, Australia, and the Commonwealth of Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales and the federal courts of Australia, subject to any non-excludable consumer right to bring proceedings in your local jurisdiction.
